A corporate recruiter works at a company and recruits for positions within that company only. This is opposed to a recruiter who may work for a recruitment agency that recruits for positions in multiple companies. Because you will be working for one company in one industry, potential employers will be looking for someone who has had experience in that industry. Likewise, they will be looking to see if your skill sets fulfill the needs and requirements of that industry and that company. So tailor your resume accordingly. Here is a successful corporate recruiter resume.
Correctional officers are the police in prison and jail. It is their job to enforce all the rules and ensure that arrested or imprisoned people are safe and orderly. These officers are also present in courthouses or anywhere else inmates may be. While education beyond a high school diploma may not be a requirement, you will need to be trained and pass whatever exams are needed in the state or country in which you want to work. Ensure those qualifications are clearly listed on your resume.
Correction officers are given custody of individuals who are arrested and imprisoned. It is their job to ensure the individuals’ safety, supervise them and ensure they follow all rules and regulations. You must go through training and get the relevant certifications needed to be allowed to work in this profession. The position requires good interpersonal skills, physical strength, and discipline. Take a look at this recruiter-approved resume sample.
Cost accountants analyze and assess the costs of producing products or services. They help businesses identify areas where they could become more profitable. In addition to the math and data analysis skills that most accountants need, cost accountants need strong budgeting skills and the ability to communicate effectively with management about their findings. Use your resume to highlight your accounting background and your skills at collaborating with others.
A creative brand manager is an experienced marketing professional who oversees how the brand is seen and received by consumers. The creative brand manager makes sure the brand is always reaching the right demographic. They have several duties including analyzing sales data, interpreting data on brand awareness, choosing the graphics and copywriting for the brand, and more. To get noticed by a hiring manager for this role, you’ll need a relevant Bachelor’s degree, preferably in marketing or business. A creative brand manager is a senior role, so you’ll also need several years of experience working in marketing, advertising or PR to be considered. Hiring managers will want to see a combination of education, experience, and related technical skills like market analysis.
Creative content writers create copies that require creativity and imagination. This is in contrast to more technical copies such as manuals or guidebooks. Creative content can include blogs, ebooks, advertisements, poems, etc. You must be able to think outside the box and create unique copies to thrive in this position. Your resume should focus on your experience writing creative copies and any background in the arts or a similar field is likely to be attractive to a recruiter. Here is a sample resume for a creative content writer.
As much as all copywriting positions require a level of creativity, creative copywriters may produce copies for companies that give them a lot more creative freedom than others. You may be tasked with not only creating the copy but also giving your input on the overall creative concept. This position requires a knowledge of the company's consumer base as well as some out-of-the-box thinking.
As an experienced creative director that demonstrates growth within a company, you’ll want your resume to highlight your work history. This creative director resume template provides thorough and detailed examples of your achievements with measurable outcomes, using a combination of action verbs and numbers. The skills section also features a wide variety of hard and technical skills that are applicable to the role that you’re applying for.
The role of a creative designer can be broader than just graphic design. Creative designers need an excellent understanding of branding, marketing, and social media as well as proficiency with graphic design software. To land a role as a creative graphic designer, make sure your resume highlights your understanding of brand awareness and experience guiding products through the entire creative process.
Creative directors can have niches, but a specialized one for marketing makes the most sense since creativity is often used for various marketing strategies. You’ll want to use specific projects that you’ve accomplished while showcasing your marketing prowess and leadership abilities. This resume template will help you stand out when applying for a senior-level marketing role with creative marketing experience.
Credit analysts evaluate lenders’ likelihood of meeting their financial obligations by assessing their credit history and general economic conditions. They analyze the financial statements, liabilities, and earnings of these potential borrowers. Credit analysts must have excellent computer literacy, so it’s important to mention your familiarity with financial software on your resume.
The role of a credit manager is to coordinate the process of granting credit. They are responsible for overseeing the entire credit department. Hence, you should highlight your leadership skills in your resume. Credit managers determine credit score benchmarks, analyze customers’ trustworthiness, and approve or deny loan requests.
Have you ever applied for a loan to buy a car or pay student debt? Perhaps you know people who took out loans from the bank or other private companies. It is the credit underwriter who is reviewing paperwork and other documents for you to be able to access loans! It is your responsibility as a credit underwriter to examine loan applications and, on occasion, run a credit history check on a loan applicant. Additionally, you can be requested to review proof of income and debt. Here’s what a successful resume for a credit underwriter looks like, highlighting all important aspects of value to a recruiter!
Customer relationship managers are the people who try to build customer loyalty by offering personalized and friendly service to customers. In this position, you will invite and welcome new customers, answer any questions they may have about the company or its products, help with any issues they may be having making a sale, and encourage them to renew their subscriptions or otherwise continually return as customers. This position requires excellent communication, persuasion, and problem-solving skills. The best way to highlight these soft skills is by showing their effect on the bottom line using metrics. Recruiters are also likely to favor applicants with customer-relationship and managerial previous positions so limit your experience section to those two roles. Here is a recruiter-approved resume sample.
A customer service agent assists a company’s customers, addresses concerns, and answers questions. This is a customer-facing position so you need to be approachable, friendly, polite, and helpful. Recruiters would prefer to see a resume showing customer service experience in their industry. Any extra steps you have taken to gain certification or even a degree in customer service or a related field would also be a huge positive.
A customer service associate ensures that a customer’s experience is as smooth and enjoyable as possible. You will need to be friendly and helpful. Your tasks will include handling any customer queries or problems and providing solutions to any issues they may have. You will also be in charge of keeping a good record of customer interactions and relaying any customer issues to your superiors. Soft skills you must possess include excellent communication, excellent problem-solving skills, and an inviting and calm demeanor. Take a look at this successful customer service associate's resume.
A customer service cashier is responsible for processing payments of customers when they want to buy a company’s products. Your tasks may include scanning goods, confirming prices, processing cash or card payments, keeping the cashier area organized, bagging or wrapping goods, etc. Like other customer service staff, you need to have excellent communication and a polite and helpful demeanor. In addition, you will need to be good with numbers and be experienced in using payment technology. Recruiters would prefer to see applicants with retail cashier experience.
When applying for a customer service manager role, keep in mind what differentiates a manager from a representative. A customer service manager must not only be adept at prioritizing customer satisfaction and needs, but also at strategizing and implementing operational improvements to ensure a smooth and painless customer journey. They should be confident in leadership roles and understand how to manage and motivate a team of customer service representatives. This resume highlights the applicant’s experience in exactly those areas.
When applying for a customer service role, it’s important to show the recruiter that you have the required skills and knowledge for the job. You should highlight work experience that is relevant for the role, like in the given resume, which includes three instances of past work experience in a customer service capacity. It’s okay if you don’t have over 8 years of experience in customer service -- you can also highlight your experience in your skills and in your education section.
This is an entry-level position where you will be tasked with assisting customers at any point of their sales journey while in your store. You may be responsible for greeting customers as they arrive, answering any questions about products, assisting them in finding the right products, facilitating the payment process, and even handling refunds if necessary. This position requires excellent interpersonal skills, communication skills, and self-motivation, among others. Take a look at this resume sample.
A customer service specialist is in charge of handling any customer queries and resolving any issues they may face in a timely manner. This may be in person, over the phone, or via email. To succeed you must be an excellent communicator and problem solver. Recruiters will be looking to see customer service experience. While a degree is not always necessary, any related degree or certification will greatly benefit your application and resume.
A customer service supervisor plays a key role in the smooth and successful execution of customer service operations. Typically, a customer service supervisor is one level lower than a customer service manager, and with experience may eventually be promoted to that role. Thus, this job often includes some budding responsibilities that you might expect from a manager, including recruiting, training, and general involvement in the ongoing development of the customer service team.
Customer Success (CS) analysts are the go-to people for an organization's data needs. They handle frontline customer inquiries and leverage unique problem-solving techniques to identify, diagnose, escalate, and resolve customer issues. To enhance positive business-client outcomes, the CS analyst supports, trains, and ensures end-users effectively leverage a company's products and services. The applicant highlights their achievements with strong action verbs to demonstrate conversance with Customer Success. The resume focuses majorly on knowledge and skills – two critical requirements of any job applicant who's been in an industry for a considerable duration. As a mid-level professional, the applicant uses quantitative data to demonstrate efficacy.
Since CS is still an emerging specialty, little distinguishes a Customer Success Manager (CSM) from a Customer Success Operations Manager (CS Ops) Manager. Nonetheless, a CSM's primary role is to guide customers through the sales process focusing on value proposition. Customers contact the CSM when they have issues with a product. Consequently, the CSM must have a thorough understanding of the consumer's needs and share this with the product, sales, and marketing teams. This is generally a senior role, so hiring managers focus on experience and achievements. Demonstrate your expertise in working with customers and any notable achievements.
A Customer Success Operations (CS Ops) Manager provides tactical support to the CS team by helping it improve its efficiency and KPIs. To better understand what CS Ops is, think of "success operations" as a product that optimizes processes for Customer Success Managers (CSMs). CS Ops managers establish baseline productivity using various metrics (e.g., net MMR churn) and assess the hindrances to learning about new product features. They evaluate the pain points CSMs face in their daily work and conceptualize how processes work. CSMs identify consistent issues affecting the CS team, break them down into manageable components, and tailor solutions with quantifiable results. In startups and small companies, the CSM mostly doubles as the CS Ops manager. But the need to separate this function into a dedicated role is increasingly apparent. Mostly, the CS Ops manager is a promoted CSM, which means the role calls for extensive experience to immediately build visibility into the CS team's business outcomes, identify areas for improvement, and earmark projects that should be prioritized for Customer Success.
A cyber security analyst is a professional who works to protect a company from cyber security hardware and software attacks. In addition to typical IT tasks like ensuring the organization’s software is up-to-date and monitoring networks for potential attacks or security risks, they also educate employees in other departments about potential security risks and how to avoid them. The best security analysts are also researching new security threats to stay ahead of constantly changing threats. This resume effectively shows a mid-level cyber security professional’s ongoing growth and specialization. They have an excellent foundation with a computer science degree, obtained a cyber security specialization certificate, and applied it to their career path. Since the analyst wants to specialize in government and private security, it’s extremely effective to list their security clearance front and center.
Cyber security consultants perform many of the same functions as cyber security engineers, but they are hired (either as agencies or individuals) to work for clients. Often this means that they’re evaluating systems for vulnerabilities, setting up a new and functional system, and then leaving the client to maintain the system with internal personnel. Cyber security consultants represent a unique skill set in the industry. Because they are hired from outside of the organization in need, they have to have equally high standards in their ability to work with diverse companies, understanding and communicating with those they often don’t have long-term relationships with, and in their wide but deep technical expertise, which allows them to recognize problems efficiently and in different settings. Unlike other roles in the cyber security industry, consultants are constantly proving their worth (just as a freelancer would).
In some ways, you can think of a cyber security engineer as a higher-level cyber security analyst. A cyber security engineer performs many of the same tasks but is working at a higher level on the network as well as more strategically. Often, they’ll use tools like penetration tests to see where the vulnerabilities are in their system and are the architects of programs to combat them. They’re usually the go-to person for creating and explaining security procedures and protocols of a company. As an applicant with 10+ years of relevant experience, this job seeker is right to focus more on their impressive job experience, letting the skill box become secondary. He or she allocates more space to their recent experience, which brings together their technical skills with their ability to manage teams. This puts them in competition for top-tier jobs roles, like a chief information security officer (CISO).
Securing a cyber security internship, though challenging, is a fantastic way to join the profession. As an intern, the tasks you will perform will depend on your skill level and your capabilities. If you are well qualified the tasks you can expect include testing the security system, responding to minor breaches, monitoring the system for security events, etc. You may not have years of experience in the field so populate your resume with any cybersecurity or IT experience, even if it includes projects in college. Your qualifications and skills section will be especially important for this position. Here is a recruiter-approved resume sample.
A cyber security manager specializes in all things related to information networks. The inflow and outflow of information in an organization’s system are prone to risks and threats. That’s what the cybersecurity manager is expected to minimize. If a company experiences a data breach, the cybersecurity manager will monitor the situation, assist with the forensic investigation, and communicate with law enforcement and attorneys. For this, you need to know computer forensics, analytical thinking, and close attention to detail. Take a look at this cyber security manager resume template to understand what recruiters are looking for:
