The role of a Salesforce consultant is to improve the sales operations system within Salesforce and the sales team. They will meet with stakeholders to discuss and suggest technical requirements based on their needs. A Salesforce consultant creates strategies to improve operations by following business standards.
A Salesforce consultant also monitors and manages the sales team. They will help team members transition, get onboarded on the platform, and provide support whenever they need guidance. To become a Salesforce consultant, you need to have an official certification provided by the platform.
