A Salesforce administrator is an IT professional that helps companies use the software at its fullest potential. Salesforce is not necessarily a complex interface, but it has so many functions that beginners can feel confused and they’re not able to enjoy all its benefits. This is when the Salesforce administrator can help you.
They know how the software operates and can help stakeholders transform their needs into handy tools. A Salesforce administrator can create a personalized dashboard, set alerts, create reports, and onboard colleagues on the platform. Their goal is to optimize the sales cycle.
To become a Salesforce administrator, you don’t need a tech background. You can learn online through courses or bootcamps. Salesforce offers technical training for complete beginners, so you can begin your journey there.
