Cloud support engineers’ role involves the development and improvement of cloud solutions. They work on maintaining current clouds and provide support when needed. They must evaluate the cloud system to ensure its works in optimal conditions. If they ever encounter a technical issue in the platform, they must troubleshoot it.
Cloud support engineers assist the internal IT team working on the cloud and external clients. Therefore, they must be familiar with different competencies, including programming language, networking, data management, hardware, and software support. Some cloud support engineers are also hired for data recovery.
