In this position, you will be helping customers with any queries or problems they may have related to the company. The only difference between you and other customer service reps is you will be working over the phone and in a call center.
To succeed you must have excellent communication and problem-solving skills. The ability to remain polite and helpful in stressful situations is also key. The big benefit to this position is you do not have to be in the same physical location as the store or company. Many call centers for American companies are located in other countries.
Here is a recruiter-approved resume sample for this position.
