A back-office employee works in non-client-facing jobs such as HR, IT, accounting, administration, and records, among others. So, depending on their area of specialization, the skills and knowledge expected of back-office employees vary. For example, an HR officer and a company accountant possess different sets of skills despite both being back-office.
This resume showcases a back-office employee's experience in multitasking and performing administrative roles. The applicant is mainly focused on showing their administrative and customer service skills. The resume also shines light on the impact of the applicant's work.
